By industry

Time clock for service centers

Morning, evening and night shifts, scheduled breaks and a team that partly works from home.

A service center

What RayClock does for you

Shift schedule

Build the schedule from templates and publish it. Agents swap shifts or pick up an open one — with team lead approval.

Breaks and overtime

Breaks are set in the work profile and deducted by your policy. Daily and weekly overtime are calculated by law.

Who is on now

The team lead sees who has started, who hasn’t and who has finished — and is alerted to a punch left open.

Sick days and leave from the phone

Employees request an absence in the app, attach a sick note and see their balance.

What a working day looks like

  1. Start of shiftThe agent clocks in from a computer or phone — at the center or from home.
  2. During the shiftThe team lead sees on the dashboard who is in and who is missing.
  3. At month-endBreaks, overtime and night shifts are calculated. Lock and export to payroll.
Dashboard: who is in now and recent punches

Practical questions

Part of the team works from home. How do they clock in?

From the browser or the app. You can turn location checks on — or not. What is allowed and required is in our guide to remote attendance.

How are breaks calculated?

Set paid or unpaid break windows, or a fixed deduction, in the work profile. Details in our break deduction guide.

A night shift past midnight?

It counts as one shift, with the right rates.

Do team leads see only their own team?

Yes. A department manager sees and approves the employees in their department.

Want to try it with your team?

A 14-day trial, up to 100 employees, no credit card. After that, pricing is by active employees.